QUESTION: Do you make any money on the products I sell?

ANSWER: No. The only money we make from you is the one-time $150 store installation fee.

QUESTION: I already have a web site -- will you install the store on my site?

ANSWER: Yes, but make sure that your site has a MySQL database and at least 10 megabytes of web space.

QUESTION: You say the $150 installation fee is non-refundable -- but what if you can't install it on my site for some reason?

ANSWER: There shouldn't be any problems as long as you have a MySQL database. If for some reason we can't install the store on your site we will give you a full refund.

QUESTION: I don't have a web site. Can you recommend a web host?

ANSWER: Yes, Lunarpages -- as low as $7.95 per month ($6.95 with 2-year plan). You get a huge 1,500 gigabytes of web space and 15,000 gigabytes of bandwidth per month! You also get a FREE domain name for life (as long as you stay with Lunarpages, you will never have to pay a cent for your domain name). A great deal from a very reliable company with great customer service. Highly recommended.

QUESTION: Tell me about the web shop?

ANSWER: The web shop uses an open source php script that has shopping cart capabilities, a search engine, and a password protected administration area that allows you to add, edit or delete products directly from your browser. Just add the products from your favorite dropshipper or wholesaler. Click here to see the store demonstrations (your actual store will not come with any products pre-installed): Celestial Garden 1, Celestial Garden 2, Midnight Magick 1 (black & purple), Midnight Magick 2 (black & blue), Egyptian, Hindu, Goddess 1, Goddess 2, Mystic Sun, Wiccan Magick 1, Wiccan Magick 2, Wiccan Magick 3, Cat Magick 1; Cat Magick 2; Faeries 1; Faeries 2; Buddha; Majestic Clouds; Wise Moon; Flowers; Peace Doves.

QUESTION: Does the store come with products already installed?

ANSWER: No. The products shown in the store demos are for demonstration purposes only. Please see our 700 Web Shop program if you want these products pre-installed.

QUESTION: Are the products shown in the store demos available for me to sell?

ANSWER: The products shown in the store demos are from one of the dropshippers that are listed in the dropship directory that you may purchase: Click Here.

QUESTION: How many products can I add to my store?

ANSWER: You may add as many items as you like provided you have enough web space. You get 35,000 megabytes of web space with Lunarpages (this is enough room for a million+ products and images).

QUESTION: Can I use more than one dropshipper for my store?

ANSWER: You would need to adjust the shipping rate fees to help cover your additional shipping costs or raise the product retail prices to cover the extra charges. It is recommended that you use only one dropshipper to simplfy things.

QUESTION: Can I place a banner on my store?

ANSWER: Yes. Your store has the ability to add a banner to the bottom pages of your store (see demo here and scroll to the bottom of the page to see banner). You can use a banner to advertise another site of yours, or promote an affiliate program, or to sell advertising to other sites.

QUESTION: Does my store come with a visitor counter?

ANSWER: Yes. Your store has a counter at the bottom of the page that counts unique visitors to your site. This is helpful so you can see how much traffic you are getting from your advertising campaigns.

QUESTION: Do I get a links page for my store? I want to exchange links with other web sites.

ANSWER: Yes. Your store comes with its own links directory and "exchange links" program. By exchanging links with other web sites, you can receive more exposure of your store and in turn create a useful resource for your visitors. You can add as many link categories and links to the directory as you want. Visitors to your site who wish to exchange links with you simply fill out your Exchange Links form. Any links submitted will not be listed in your directory until you give your approval and enable their links, thus giving you complete control over which links are added and which are not. Click here to see the Links Directory and Exchange Links form.

QUESTION: Does the store allow me to write a newsletter and send it to my customers?

ANSWER: Yes! This is a great feature. When your customers order from you they can also subscribe to your newsletter -- you just login to your administration area, write your newsletter, and send it to all of your subscribers. This is a great way to get those repeat customers. Your newsletter can tell your customers about any special discounts you may be offering, new items, etc.

QUESTION: Does the store have a mailing list feature?

ANSWER: Yes. Each time someone orders from you, all of their information is kept in your database (including their email address) so whenever you want to email all of your customers at once, you just login to your adminstration area, write your email, and send it.

QUESTION: Can I change the look of the web shop? Redesign it?

ANSWER: Yes. You can change the look by uploading a different background image and creating a unique logo. You can also change the color layout of the store -- this is done by editing a single page where all the color codes are located (it takes some time to get the colors looking just the way you want, so expect some testing and re-testing). If you plan on doing more than this, this will take some know-how or a willingness to learn. To make a whole redesign of the store you will need some experience with web design (and some PHP knowledge is helpful). There is a forum and "Contributions" section online that should help you with this.

QUESTION: Is it difficult to add products or categories?

ANSWER: It is simple. All you do is go to your administration area and login with your password. Here you can add, edit or delete products as you wish, using only your browser (you get the product images and descriptions from the dropshippers' web sites). Adding or removing categories is just as easy. Changes made are seen immediately in your store.

QUESTION: Can I offer discounts to my customers?

ANSWER: Yes. Your store has the ability to offer discounts based on quantity ordered. You can set the discount rate to whatever you like.

QUESTION: What kind of payments can my store accept?

ANSWER: Your store can handle many different payment systems: Authorize.net, PayPal, 2CheckOut, iPayment, PSiGate, SECPay, COD, checks and money orders. If you have your own merchant account you may use that too. By default, we will set-up your store to accept PayPal, as well as checks and money orders. If you want to use another payment system to process credit cards, such as Authorize.net, you must set this up yourself. You can find help in the message boards for this.

QUESTION: How does PayPal work?

ANSWER: When a customer orders securely with credit card using PayPal, the money is automatically deposited into your PayPal account. You can let the money accumulate with a few more orders and then either have the money deposited into your checking account or have PayPal issue you a check. Please visit PayPal for more information.

QUESTION: What about sales tax? How does my store calculate this?

ANSWER: If your state has a sales tax, just login to your adminstration area and set the sales tax rate for your state. Sales tax will then be automatically calculated when a customer orders from your web site.

QUESTION: I live outside the U.S. -- will this store work for me?

ANSWER: You may change the currency through the administration area, from U.S. Dollars to EURO, for example. If you already have an account with a wholesaler or dropshipper or if you plan to ship your products yourself, then the store can work for you.

QUESTION: How much do you charge to install the store?

ANSWER: $150. We give you support by email if you have any questions about managing your store, such as adding products, etc. There is also a "Help" page we wrote that answers the most frequently asked questions about running the store. In addition, there is a message board you can access that is very helpful.

QUESTION: Do you have any ideas on marketing my store?

ANSWER: Sure. Read this for a few ideas: Tips for Advertising Your Web Shop.

QUESTION: Okay, I'm ready to get my own web shop -- what's next?

ANSWER: Just send us your payment for $150 by PayPal (credit card or electronic check). You will be automatically sent an email with instructions to fill out our Registration Form page. (You may also pay by money order if you like.) Once we receive your information your store will be installed usually within 1 to 2 days. Click Here To Order